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Harmar Pinnacle Stair Lift-HD Warranty Information

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Harmar warrants its lift products against defects in material, mechanical and electrical components (parts), excluding labor costs, paint, and covers, for a period of three (3) years from date of retail purchase, as well as a one (1) year battery and a ten (10) year gear rack, provided that the products have been installed, maintained and operated properly. This warranty does not cover maintenance or adjustments. Harmar will not be charged for labor, consequential damage or repair expenses. Harmar will not, under any circumstances, be liable for the loss of the use of its products or loss of time. This warranty becomes null and void if the product has been lost, damaged by accident, over-stressed, misused and/or neglected, or if the product has been modified in any way. Defective parts must be returned, prepaid, to Harmar for inspection prior to credit, repair or replacement, at Harmar’s option. Harmar’s sole obligation and the exclusive remedy under this warranty is limited to such credit, repair or replacement.

Harmar and its dealers shall not be liable for any consequential, special or incidental damages arising out of the purchase or use of the unit or resulting from the breach of this warranty, or any implied warranty. The limit of liability of Harmar its dealer hereunder shall be the unit’s purchase price. Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, or legal remedies, so these above limitations may not apply to you. All warranty claims must be reported to the dealer from whom the lift was purchased as they have responsibility for handling your warranty claim. Dealers may charge for labor, service, travel, or other associated costs to make repairs, and such charges are not covered by this warranty. It is permissible to have any repairs or replacement work done as a result of any defects in material and workmanship by someone other than the Dealer under this warranty. However, the warranty does not cover any charges or expenses assessed by any such other person or company performing such repairs or replacement work. All parts used to replace defective materials must be genuine Harmar parts to be covered by this warranty. This warranty gives you specific legal rights, and you may have other rights which vary from state to state
Peace of Mind - Warranty Protection for Residential Products

In addition to the manufacturer's warranty, we at AmeriGlide Marietta offer further warranty protection through our Peace of Mind Warranty Protection Program. Our Peace of Mind protection provides free service for an entire year by our Georgia Licensed Elevator Mechanics on all new residential products purchased and installed by AmeriGlide of Marietta. Questions? Give us a call at  1 (800) 773-0774 for more information.

Peace of Mind Warranty does not include misuse, abuse, or user error.

Need more information?

Call 1 (800) 773-0774!

Customer Service Agent